Frequently Asked Questions
Everything you need to know about your Metro Brazil shopping experience.
Does Metro Brazil ship internationally?
Yes, we offer worldwide shipping. Delivery times vary by location, but most international orders arrive within 7 to 15 business days via our premium courier partners.
How can I ensure I select the correct size?
Since we specialize in authentic Brazilian fit, we provide a detailed size chart on every product page. We recommend measuring yourself and comparing it to our guide to find your perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.
Are the products authentic and made in Brazil?
Absolutely. Metro Brazil is committed to quality and authenticity. All our fashion items, including shapewear and hair care, are sourced directly from top-tier Brazilian brands.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.